What does Milele Mavazi mean?
Milele Mavazi translates to “forever garment.” Our brand is built on creating pieces meant to last: garments and accessories with history, character, and individuality. Every piece is designed or sourced with intention, giving you something truly one‑of‑a‑kind.
What makes your products unique?
Many Milele Mavazi items are one‑of‑one or one‑of‑a‑kind. Once a piece is sold, it will never be duplicated or restocked. You are purchasing a forever garment that belongs only to you.
PRODUCTS & MATERIALS
Are all items vintage?
Not all, but many pieces are created from carefully sourced vintage garments or materials. Others are custom‑made, hand‑distressed, or produced in limited quantities.
Will my item have imperfections?
Some items may show:
- Natural fading
- Distressing
- Small holes or fraying
- Blemishes or marks
- Variations in color or texture
These characteristics are intentional and part of the garment’s individuality. They are not considered defects.
How do I know the size will fit?
Each garment is measured and resized when necessary. Size details are listed on every product page. If you need help choosing a size, email support@milelemavazi.com.
Will sold‑out items return?
One‑of‑one pieces will not return. Limited collections may release new variations, but never exact duplicates.
SHIPPING
How fast do you ship?
We pride ourselves on quick shipping. Orders are processed within 1–3 business days unless otherwise noted.
Do you provide tracking?
Yes. You’ll receive a tracking number once your order ships.
Do you ship internationally?
International shipping will be available soon. Updates will be announced on our site and social channels.
RETURNS & EXCHANGES
What is your return policy?
All sales are final. Because many of our items are one‑of‑one, custom, or vintage, we do not accept returns or exchanges unless:
- The item arrived damaged upon delivery.
- The wrong item or size was received.
How do I submit a claim?
Email support@milelemavazi.com within 30 days of receiving your order. Include:
- Your order number
- Clear photos or documentation of the issue
Claims are reviewed case‑by‑case. Resolution is not guaranteed.
Are signs of age or distress returnable issues?
No. Natural wear, fading, distressing, or blemishes are not grounds for a return or exchange.
ORDERS
Can I cancel my order?
Orders cannot be canceled once processed or shipped. Contact us immediately if you need assistance.
My package says delivered, but I didn’t receive it. What should I do?
Once a package is marked delivered, Milele Mavazi is not responsible for lost or stolen items. Please contact your local carrier or file a claim.
CONTACT
How do I reach customer support?
Email us at team@milelemavazi.com. We’re here to help with any questions about your Forever garments.