Policies and Procedures

Shipping Information

At Milele Mavazi, we pride ourselves on quick and reliable shipping. All orders are processed within 1–3 business days unless otherwise stated. Once shipped, you will receive a confirmation email with tracking information.

Please ensure your shipping address is correct at checkout. Milele Mavazi is not responsible for lost or undeliverable packages due to incorrect customer information.

Product Condition & Craftsmanship

Milele Mavazi offers a curated mix of:

Reworked vintage garments
Custom apparel
Accessories
Limited‑edition pieces
One‑of‑one designs

Many items in our collections are created from carefully sourced vintage materials or individually crafted components. Because of this, pieces may naturally display:

Fading or discoloration
Small holes or fraying
Blemishes or marks
General signs of age or wear
Variations in texture or color
Unique distressing or hand‑applied details

These characteristics are intentional and part of the garment’s story, individuality, and sustainability. Every item is inspected before sale and measured to account for size variance.

Most Milele Mavazi pieces are one‑of‑one. No duplicates. No repeats.

WARNING

Garments may display stains, blemishes, wear, or general signs of age. Each piece has been measured and resized to account for age-related size variation. These imperfections are not defects, they are part of the garment’s story and should be worn with pride.

Returns & Exchanges

All sales are final. Due to the nature of our one‑of‑one vintage garments, Milele Mavazi does not accept returns or exchanges unless one of the following conditions is met:

Item arrived damaged upon receipt of shipment.
Wrong item or size was received.

Customers have 30 days from the date of package delivery to initiate a claim. Claims must be submitted to support@milelemavazi.com with:

Your order number
Photos or documentation of the issue

All claims are evaluated on a case‑by‑case basis. Resolution is not guaranteed.

Products must be returned in their original packaging with tags attached.

Please note: Signs of age, stains, fading, wear, holes, or blemishes are not grounds for a return or exchange.

Order Cancellations

Orders cannot be canceled once they have been processed or shipped. If you need assistance, please contact us immediately at team@milelemavazi.com.

Lost or Stolen Packages

Once a package is marked as delivered, Milele Mavazi is no longer responsible for lost or stolen items. We recommend contacting your local carrier or filing a claim if an issue occurs.